Pricing that pays for itself with one win
Per-seat pricing in Saudi Riyals across three billing terms, VAT included. Start with tender discovery, and add market intelligence and AI-drafted responses when you need them — backed by a 7-day money-back guarantee on the 6-month and yearly terms.
Questions, answered.
- How do I get started?
- Create your account yourself in minutes: sign up with your work email and confirm a 6-digit code (no password), pick your plan and number of seats, and pay by card. You're discovering tenders and drafting your first response right after.
- Which payment methods do you accept?
- mada, Visa, Mastercard and Apple Pay, processed in Saudi Riyals by Tap Payments. Palmar is the merchant of record for your purchase, and your card details never touch our servers.
- Is there a money-back guarantee?
- Yes, on the 6-month and yearly terms — 7 days. If Palmar isn't right for you, request a full refund of your first payment within 7 days of subscribing and it's returned to your original payment method. The monthly term isn't covered by the guarantee; cancel anytime instead and you're not charged for the next cycle.
- What's the difference between the billing terms?
- Pay monthly; on the 6-month term you pay for 5 months and get 1 free; on the yearly term you pay for 10 and get 2 free. The same features and allowances apply on every term, and prices are per seat. The 7-day money-back guarantee comes with the 6-month and yearly terms.
- How do the monthly allowances work?
- Discovery does not include response writing — it is tender discovery and alerts only. On the other two, each workspace gets a flat monthly allowance: 1 tender response and 200 AI refinements on Discovery+, 5 responses and 1,000 refinements on Full Procurement. Allowances are per workspace, never multiplied by seats, and reset on the 1st of each month UTC with no rollover.
- What if I need more than my plan includes?
- Full Procurement workspaces can buy Tender Packs — +1 tender response and +200 AI refinements for SAR 250 — either one-time (credits stay until used) or recurring. Discovery+ subscribers can upgrade to Full Procurement.
- Do prices include VAT? Do I get a tax invoice?
- Yes. All prices include 15% Saudi VAT, and every payment comes with a compliant VAT invoice. Add your company's CR and VAT numbers at checkout and they appear on your invoices.
- How do I manage my subscription?
- Everything is self-serve from Settings → Billing: change plan or term, add seats, update your card, download invoices, or cancel — your access stays active until the end of the period you've paid for.
- What counts as a tender response?
- One tender or RFP you start working on — whether you upload the documents or create it manually. Reading the documents, building the compliance matrix and drafting all happen inside that one response.
- What is an AI refinement?
- One successful AI action you trigger: a chat turn in the editor, an agent action (outline, requirement extraction, quality review, compliance check), or an inline editing action. Background processing and onboarding steps are not counted.
Something else? hello@palmar.ai — a founder answers.
